You can’t buy tickets on many modes of public transport any more.
The ticket sales guys have been replaced by inspectors, hanging to hit you up with a $200 fine – cause there’s nowhere to buy a ticket.
You can’t park in the street for free.
There’s sensors that tell them when you’ve stayed a minute too long. $84 fine.
No more supermarket checkout chicks.
Just people who want to check your bags.
Policing your customers may be lucrative…
But isn’t the whole point to serve?
Couldn’t that be your point of difference?